Booking Policies

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We have different payment options available when booking your appointment, full payment or partial non-refundable options (remaining balance can be paid with CASH/CARD only). We also offer Sezzle payment plans.

 

SMS & E-Mail Reminders

Once your appointment is confirmed, a notification will be sent via text/e-mail. Please be sure provide correct information for this is the only way to communicate with client regarding appointment. 

Reminders are sent 24 - 48 hours in advance! 

 

Rescheduling

You may reschedule your appointment 1 time only up to 24 hours in advance. This ensures that your appointment time slot is not wasted. To reschedule your appointment, please refer to your appointment confirmation email sent. 

 

No Call - No Show

If you fail to not show or call for your scheduled appointment you will forfeit you depoist and the chance to reschedule your appointment. Therefore, another payment will be necessary.

 

Late/Tardy

A 15 MINUTE GRACE PERIOD, IF YOU ARRIVE WITHIN THE 15 MINUTE WINDOW PERIOD YOU WILL BE CHARGED $15 LATE FEE!  AFTER 15 MINUTES, YOUR APPOINTMENT WILL BE CANCELLED. **NO EXCEPTIONS**

 

Location

Location details are provided in Confirmation E-Mail. 

Homewood, AL 35209

We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.